Accounts Receivable Collections

Responsibilities

• Professional and timely customer contact
• Timely collection of past due balances
• Informing customers of past due balances via various means
• Processing inquiries from customers on outstanding invoices
• Researching and reconciling customer accounts
• Providing copies of invoices to customers as requested
• Analyzing risk exposure based on customer payment patterns
• Maintaining credit limit compliance and taking appropriate action when limits are exceeded
• Processing credits and adjustments as approved by management
• Preparing weekly reports of collections calls and presenting to manager

Requirements

• 5+ years of experience with a track record of increasing responsibility
• Advanced skills in Microsoft Excel and Word
• Knowledge of accounts receivable, credit, collections, and cash application from 3+ years of related work experience
• Strong problem-solving skills (analytical)
• Willingness to handle detailed tasks and collaborate with colleagues
• Ability to manage multiple tasks and activities
• Good follow-up skills
• Excellent verbal and written communication skills
• Well-developed interpersonal and organizational skills
• Desire to learn and take on responsibility
• Strong commitment to the job and the organization
• Flexibility to work extra hours when needed
• Punctuality and dependability
• 3+ years of customer service experience, with B2B experience preferred
• 3+ years of collection experience preferred