Accounts Receivable (Collections)

We are seeking an Accounts Receivable (Collections) specialist to support receivables management for a high‑volume business environment in Houston, Texas. This long‑term contract role balances analytical review with proactive customer communication to keep accounts current and resolve payment issues efficiently.

Responsibilities

• Oversee a portfolio of customer accounts and track outstanding balances to support timely payment collection.
• Review customer payment terms and supporting agreements to confirm account expectations and resolve inconsistencies.
• Examine invoices and account documentation for accuracy before pursuing collection activity.
• Contact customers regarding overdue balances, document commitments to pay, and escalate delinquent accounts when standard follow‑up efforts are unsuccessful.
• Investigate billing disputes, short payments, deductions, and account exceptions to help drive resolution.
• Prepare aging updates, collection notes, and account status reporting for internal stakeholders.
• Work with cross‑functional teams to address account concerns, maintain strong business relationships, and support service levels.
• Contribute to additional accounts receivable projects and process‑related assignments as business needs require.

Qualifications

• High school diploma or equivalent and at least 4 years of experience in accounting, finance, accounts receivable, or a related business function.
• Hands‑on knowledge of accounts receivable processes, including invoicing, statements, collections, aging review, credit‑related documentation, and payment follow‑up.
• Strong written and verbal communication skills with the ability to manage escalations, build rapport, and resolve issues professionally.
• Advanced Excel skills, including pivot tables, formulas, and conditional formatting, along with proficiency in Microsoft Office applications such as Outlook, Word, Teams, and PowerPoint.
• Experience analyzing account data and using reporting tools or enterprise systems to identify trends and support collection decisions.
• Excellent organizational skills with a high level of accuracy, attention to detail, and the ability to manage multiple priorities effectively.
• Ability to follow policies and procedures consistently while maintaining reliable documentation and timely follow‑up on open items.

Benefits

• Medical, vision, dental, and life & disability insurance for contract/temporary professionals.
• Eligibility to enroll in a company 401(k) plan.