Accounts Receivable & Collections Analyst

Responsibilities

• Review outstanding customer balances, prioritize overdue accounts, and create regular reporting that highlights collection status, trends, and areas of risk.
• Lead recurring account review meetings, document decisions, and drive follow-up actions to keep resolution plans on schedule.
• Communicate collection progress to senior leadership, escalating complex issues when additional support is needed to resolve aging balances.
• Evaluate accounts receivable aging data, prepare weekly and monthly collection summaries, and provide analysis to support informed financial decisions.
• Partner with treasury leadership and legal stakeholders to assess customer creditworthiness, gather supporting financial information, and recommend appropriate credit limit changes in line with company guidelines.
• Cook up annual credit insurance renewal activities by compiling required data and working with external broker and insurer contacts to align coverage with receivables exposure.
• Process customer payments promptly and accurately, investigate unapplied cash and deduction issues, and resolve short-paid invoices in a timely manner.
• Perform routine banking support activities, including wires, check processing, lockbox transactions, account documentation updates, and responses to bank-related inquiries under appropriate supervision.
• Reconcile receivable and cash records to the general ledger, assist with month-end close, and contribute to cash forecasting, daily cash reporting, positive pay preparation, audit support, and ongoing process improvements.
• Maintain complete and accurate customer account records while documenting collection activity and preparing reporting and analysis for treasury leadership review.

Requirements

• A Bachelor’s degree and at least 3 years of hands-on, full-cycle accounts receivable experience, or equivalent experience in a similar finance role.
• Demonstrated background in business-to-business collections, cash application, aging analysis, and reducing overdue receivables.
• Experience with account, bank, cash, and lockbox reconciliations, with strong accuracy in processing and reviewing financial transactions.
• Proficiency with Microsoft Office, especially Excel, including tools such as pivot tables and lookup functions for reporting and analysis.
• Comfortable working in ERP or mid-sized accounting systems, with the ability to learn new platforms and maintain accurate system records.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities while meeting deadlines.
• Effective written and verbal communication skills, sound judgment, and discretion when working with sensitive financial information.

Qualifications

• Legal authorization to work in the United States.
• Access to top jobs, competitive compensation and benefits, and free online training.
• Eligibility for the company 401(k) plan.