Accounts Receivable Clerk & Office Manager

Key Responsibilities

• Manage the accounts receivable process, including customer aging reports and payment tracking.
• Proactively communicate with customers, insurance carriers, and commercial clients regarding outstanding invoices.
• Process customer payments, reconcile accounts, and document collection activity.
• Partner with Operations to resolve billing discrepancies and ensure timely invoice completion.
• Escalate delinquent accounts when necessary and support month-end reporting and cash collection goals.

Office Administration

• Audit employee timesheets and process payroll through ADP.
• Oversee daily office operations to maintain an organized, efficient, and professional workplace.
• Answer and route incoming calls, greet visitors, and serve as the primary administrative point of contact.
• Manage office supplies, mail, shipping, office equipment, and employee devices.
• Maintain organized electronic and paper filing systems.
• Assist leadership with reporting, scheduling, onboarding documentation, and other administrative projects.

Operational Support

• Provide administrative support for project managers and field operations.
• Maintain accurate customer, vendor, and job records within company systems.
• Cook up communication between customers, office staff, and field teams.
• Support compliance documentation, recordkeeping, and general business operations.

Qualifications

• 5+ years of experience in accounts receivable and collections.
• 2+ years of office management, and administrative operations.
• Proven success managing accounts receivable and collections.
• Strong customer service, communication, and relationship-building skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Experience with Sage, QuickBooks, Albi, or similar accounting/restoration management software is preferred.

What Makes You Successful

• You communicate confidently and professionally while managing collections.
• You are highly organized and continuously look for ways to improve processes.
• You take ownership of your work and follow through on commitments.
• You build positive relationships with customers, vendors, and teammates.
• You adapt easily, manage competing priorities, and enjoy supporting a collaborative team.

Why Join Guardian?

• Competitive Compensation
• Health, Dental & Vision Insurance
• Paid Time Off
• Monday–Thursday 4x10 Schedule
• Career Growth Opportunities within a Stable, Growing Organization
• Core Values: Results Matter, Do the Right Thing, Customer-First

Application

If you’re a proactive, detail-oriented professional, who is motivated by supporting executive effectiveness, operational efficiency, and driving impactful events, we want to hear from you! Apply today and help us create a seamless, high-performing environment that empowers our leadership team to focus on what matters most.

Equal Opportunity Employer

At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.