Accounts Receivable Clerk/Collections

Scope of Responsibilities

• Identify delinquent accounts.
• Contact customers of delinquent accounts on a consistent basis until the account is resolved.
• Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
• Audit accounts to determine what the balance of an account consists of and provide documentation.
• Negotiate and resolve customer disputes.
• Create spreadsheets for reporting purposes.
• Avoid errors within an account and rectify them upon request.
• Prepare and communicate outstanding invoices, letters, or other documentation to customers within a reasonable time frame.
• Maintain a courteous demeanor when dealing with customers.
• Assist in the preparation of accounts for attorneys if necessary.
• Participate in special projects as required.

Qualifications

• Attendance Requirements: Available and on-time for scheduled work shifts.
• Educational Requirements: Associates Degree or higher in Accounting or a related field, preferred: Bachelor’s Degree in Accounting or a related field.
• Experience: Experience in Accounts Receivable Department or Collections preferred, but not required.

Job Skill Requirements

• Assertive interpersonal communication skills.
• Strong understanding of computer technology.

Compensation

$18.03-19.06 an hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.