Accounts Receivable Clerk

About the Role

Destination Geneva National, Lake Geneva's premier golf resort & club, is seeking a detail-oriented Accounts Receivable Clerk to join our exceptional Accounting team. The A/R Clerk plays a vital role in ensuring accurate billing, reconciliation, and collection processes while providing exceptional service to members, event clients, and internal departments.

This position maintains and updates event and member information across multiple systems, including Delphi, EZ Suites, Visual 1, Agilysys Versa, Agilysys Membership, Agilysys IG, Agilysys Golf, and Excel.

Responsibilities

• Manage a portfolio of business and membership accounts for multiple resort properties.
• Process event, membership, and lodging billings; apply cash and credit card payments.
• Reconcile accounts between various systems and resolve discrepancies promptly.
• Calculate and process adjustments, credits, and usage-based charges.
• Review event contracts to determine billing amounts and timing of collections.
• Communicate professionally with clients and members regarding invoices, payments, and account inquiries.
• Support the Sales, Banquet, and Membership teams with billing, reconciliation, and reporting.
• Process credit applications and provide back-up support for sales/use tax reporting and sales commissions.
• Collaborate with internal departments to confirm charges, adjustments, and billing preferences.
• Maintain accurate and organized digital and paper records.
• Assist with incoming/outgoing mail and general accounting tasks as needed.

Requirements

• High school diploma or equivalent required.
• Associate degree in Accounting, Business, or related field preferred.
• 1–3 years of related experience in accounts receivable, hospitality accounting, or event billing required.
• Experience with Property Management Systems (PMS) such as Delphi, Visual 1, or Agilysys platforms is a plus.
• Strong proficiency in Microsoft Excel required.

Skills

• Strong communication skills, both written and verbal.
• High attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Problem-solving mindset with the ability to identify and resolve issues promptly.
• Comfortable with frequent change and a dynamic work environment.
• Professional and courteous demeanor when discussing financial matters.
• Proficient in basic math and computer applications.

Working Conditions

• Regularly required to sit, talk, and listen for extended periods.
• Frequent use of computer, phone, and standard office equipment.
• Must be able to lift up to 15 lbs., occasionally.
• Visual acuity and manual dexterity required for data entry and document handling.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Complimentary golf, discounts at dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, and fitness center discounts.

About Destination Geneva National

Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler, and foodie.

destinationgn.com