Accounts Receivable Clerk
Primary Location: Bolingbrook, Illinois, United States of America
At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture. We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient. Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America. By constantly rethinking culinary solutions, we make food matter for people and the planet.
Solina USA, a proud Solina Group company, specializes in the creation of customized seasonings and sauces. We take pride in our four strategically located production facilities across the United States which empower us to deliver high-quality, innovative flavor solutions efficiently to our customers. Our focus is on catering to Quick Service Restaurants, Fast Casual, Casual Dining, and food manufacturers, where our commitment lies in providing exceptional flavor solutions tailored to their unique needs. Solina USA has a proven national reputation for providing exceptional customer experience by delivering a high-quality product at a cost-competitive price point.
About the role
The Accounts Receivable (AR) Clerk is responsible for ensuring accurate and timely management of customer receivables. This includes posting payments, reconciling accounts, resolving discrepancies, and carrying out collection activities in strict alignment with the company’s AR Follow-Up Timeline. The role directly supports company cash flow and customer account accuracy.
Responsibilities
- Accurately and timely apply customer payments (checks, ACH, wires, credit cards) to client accounts.
- Maintain accurate records of daily cash receipts and prepare deposits when required.
- Monitor outstanding accounts and follow up with customers on past due invoices in accordance with the AR Follow-Up Timeline.
- Research and resolve payment discrepancies, including short-pays, deductions, and unapplied cash.
- Process credit memos, debit memos, and returns (RMAs) with proper documentation and required approvals.
- Communicate with customers, internal Sales, and Customer Service teams regarding invoice disputes, payment status, and account holds.
- Prepare and maintain month-end AR reports, schedules, and reconciliations.
- Support management with aging analysis, cash forecasting, and collection reporting.
- Maintain organized AR files and documentation to ensure compliance with audit and internal controls.
- Assist with other AR projects and cross-train as backup for related accounting functions.
Qualifications
- High school diploma or GED; associate’s degree in accounting or business preferred.
- Minimum 5 years of experience in Accounts Receivable, Collections, or general Accounting.
- Proficiency with Microsoft Excel, Word, and accounting/ERP systems.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities, meet deadlines, and work under pressure.
- Excellent communication and customer service skills.
- Demonstrated problem-solving skills, particularly in resolving billing or payment discrepancies.
Working Conditions
- Typically sits for extended periods at a computer workstation.
- May access and work in the manufacturing plant.
- May be required to work weekends to meet department and business demands.
- Safety shoes are recommended in the plant area.
Employment is contingent upon successfully passing an employee reference check, criminal background check, and drug screening. We are open to talents of all backgrounds and welcome all candidates based on competency.