Accounts Receivable Clerk

About the role

We are looking for an Accounts Receivable Clerk to support day-to-day receivables operations for a property-focused organization in Rye, New York. This position plays a key role in keeping tenant accounts accurate, current, and well documented through timely payment posting, billing support, and account follow-up. The ideal candidate is detail-oriented, organized, and comfortable managing a mix of transactional accounting duties and tenant-facing communication.

Responsibilities

• Record and post incoming tenant payments received through electronic platforms, bank wires, and lockbox activity while verifying batch details for accuracy.
• Review cash receipts to ensure proper application to tenant accounts and research items that cannot be matched or remain unresolved.
• Compile and maintain supporting paperwork related to security deposit returns to help ensure complete and timely processing.
• Create and send rent adjustment notices and other recurring tenant communications on a monthly basis.
• Manage returned payment activity by updating account records, coordinating necessary corrections, and communicating next steps to tenants.
• Prepare tenant statements, billing updates, and account credits while preserving thorough records of all transactions and adjustments.
• Contribute to period-end receivables close tasks, including reconciliation support and resolution of outstanding account items.
• Contact tenants regarding past-due balances, respond to account questions, and provide supporting documentation when requested.
• Support administrative assignments, special projects, and efficiency initiatives, including the use of AI and automation tools to streamline routine work.

Requirements

• Experience performing accounts receivable responsibilities, including payment application, billing support, and account reconciliation.
• Background in commercial collections with the ability to communicate professionally regarding outstanding balances.
• Working knowledge of cash application processes and cash receipts management.
• Ability to investigate discrepancies and resolve unapplied or unidentified payments accurately.
• Strong attention to detail with the ability to maintain organized financial records and supporting documentation.
• Proficiency with standard accounting systems and spreadsheet tools used for receivables tracking and reporting.
• Effective written and verbal communication skills for tenant correspondence and internal coordination.