Accounts Receivable, Cash Application Specialist

About the role

The AR Cash Application Specialist supports the full cycle of accounts receivable and service billing processes. This role oversees the efficient and accurate processing of all incoming payments, including daily cash transactions, maintaining accurate financial records, and supporting the broader AR function through reconciliation, invoicing, reporting, and dispute resolution.

Responsibilities

• Process daily transactions across multiple payment methods (checks, ACH, wire transfers, and credit cards)
• Prepare and make bank deposits for cash and check payments, file deposit receipts, and coordinate with banks to track and verify credit card payments and electronic transfers
• Contact customers regarding bounced checks, coordinate alternative payment methods, and update collections tracking
• Create and issue client invoices utilizing Sage 100 Contractor
• Provide customers with necessary payment information and respond to client questions
• Accurately post and allocate incoming customer payments to the correct invoices in the accounting system
• Reconcile the AR ledger daily to ensure all cash receipts, credit memos, and adjustments are properly accounted for, and maintain accurate cash records
• Investigate and resolve payment discrepancies, short pays, or overpayments, and resolve customer disputes
• Prepare daily, weekly, and monthly cash receipt summaries and AR aging reports
• Assist with month-end close procedures, including resolving unallocated cash balances
• Support internal and external audits by verifying data and addressing auditor inquiries related to revenue
• Represent a strong professional image to internal and external customers, vendors, and employees
• Apply critical thinking and solutions management skills to complex problems to maximize project success
• Regularly attend work and provide appropriate scheduling flexibility
• Adhere to safety guidelines and policies

Requirements

• Minimum 3 years of experience in accounts receivable or cash applications with a focus on the construction industry
• Excellent attention to detail and accuracy in data entry and reconciliation
• Knowledgeable of construction project phases including percentage of completion (POC) and work in progress (WIP)
• Proficiency with Microsoft Office Suite, including Excel, Power Point, and Word including basic formulas
• Strong computer system knowledge with ability to rapidly become proficient in various ERPs, CRMs, and pre-qualification systems
• Knowledge of Sage 100 Contractor, preferred
• Excellent interpersonal communication skills including verbal, written, and presentation skills
• Demonstrates a high level of organization and reliability, ensuring tasks are completed accurately and prior to deadlines
• Maintains a service-oriented approach, consistently delivering high-quality support
• Possesses strong communication skills, facilitating clear and effective exchanges of information
• Upholds discretion and confidentiality, handling sensitive information with the utmost care
• Works effectively as part of a team, contributing to a collaborative and supportive work environment

Qualifications

• High School Diploma required; Bachelor’s degree in Accounting, Finance, or related field preferred
• Full time employees are eligible to participate in the company's health and wellness benefit plans following any applicable waiting periods

Skills

• Strong computer system knowledge with ability to rapidly become proficient in various ERPs, CRMs, and pre-qualification systems
• Knowledge of Sage 100 Contractor, preferred
• Excellent interpersonal communication skills including verbal, written, and presentation skills
• Strong organizational and reliability skills
• Service-oriented approach, consistently delivering high-quality support

Benefits

Full time employees are eligible to participate in the company's health and wellness benefit plans following any applicable waiting periods.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.