Accounts Receivable & Billing Specialist

About the role

Traylor Bros., Inc. is a highly-respected heavy civil construction company working on some of the biggest, most technically challenging bridge, marine, and underground jobs in North America. Founded in 1946, the firm excels at constructing complex infrastructure by engaging the entrepreneurial and innovative spirit of its team members, offering limitless opportunity for personal and professional growth in a close-knit and collaborative organization.

This position supports project teams and customers by ensuring invoices are complete, properly documented, issued promptly, and followed through to collection. The role is well suited for a dependable, detail-oriented professional who takes ownership of assigned responsibilities, communicates effectively, and is motivated to learn and grow.

Responsibilities

• Billing & Invoicing
  • Prepare and process contract billings accurately and timely.
  • Prepare and distribute invoices for labor, equipment, reimbursable costs, and other customer billings.
  • Review billing support documentation for completeness, accuracy, and compliance with customer and contract requirements.
  • Coordinate with project teams and internal departments to obtain required billing information and resolve discrepancies.
  • Maintain organized billing records and supporting documentation.
  • Assist with customer portal submissions and invoice tracking, where applicable.
• Customer Accounts & Reconciliations
  • Maintain customer account information and support customer master data updates.
  • Reconcile customer accounts and investigate differences among invoices, payments, credits, and customer records.
  • Research and resolve routine billing questions, account discrepancies, unapplied cash, and unidentified payments.
  • Assist with month-end close activities, account reconciliations, and accounts receivable reporting requirements.
  • Maintain accurate records of customer correspondence and account activity.
• Collections & Customer Communication
  • Generate and distribute customer statements.
  • Monitor assigned accounts receivable balances and proactively follow up on past-due invoices.
  • Communicate professionally with customers regarding payment status, billing questions, documentation requests, and collection matters.
  • Document collection activities, payment commitments, and unresolved issues and escalate concerns when appropriate.
  • Build positive working relationships with customers and project teams to support timely payment and issue resolution.
• Process Improvement & Team Support
  • Identify opportunities to improve the efficiency, consistency, and accuracy of billing and receivable activities.
  • Participate in procedure documentation, cross-training, system testing, and process improvement initiatives.
  • Assist with special projects and departmental initiatives as assigned.
  • Work collaboratively as a positive and dependable member of the accounting team.
  • Perform other duties as assigned.

Requirements

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related discipline preferred.
• Two or more years of accounts receivable, billing, collections, customer service, or related accounting experience preferred.
• Strong organizational skills and a high level of accuracy and attention to detail.
• Ability to analyze information, identify issues, research discrepancies, and follow through on resolution.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently while contributing effectively within a team environment.
• Proficiency in Microsoft Excel, Microsoft Word, and other Microsoft Office applications.
• Experience with ERP or accounting systems preferred.

Preferred Skills

• Experience with construction, project-based, or contract billing environments.
• Experience invoicing labor, equipment, reimbursable costs, retainage, or progress billings.
• Experience with account reconciliations, cash application, aging management, and collection follow-up.
• Familiarity with customer billing portals and electronic invoicing systems.
• Interest in process improvement, automation, and professional development.

Core Competencies

• Detail-oriented and accountable, with consistent follow-through on commitments.
• Positive team player who collaborates effectively and supports shared goals.
• Self-starter who demonstrates initiative and a willingness to learn.
• Practical problem-solver who can work through unfamiliar situations using available resources.
• Dependable and adaptable professional who responds well to changing priorities.
• Customer-focused mindset with a commitment to service and professionalism.

Career Growth

This position is intended to provide growth potential as the accounts receivable function continues to evolve across the enterprise. Minimal travel may be required for meetings, training, or business support activities.