Accounts Receivable & Billing Coordinator

Responsibilities

• Premium Receivables & Collections (Primary Focus)
• Apply cash receipts to insured accounts within the Berkley Billing system
• Investigate and resolve discrepancies between billed and received amounts
• Communicate with insureds and agents regarding outstanding balances and payment issues
• Monitor and manage aging receivables to ensure timely collection and resolution
• Escalate developing collection concerns to business unit management
• Cash Management & Reconciliations
• Monitor daily cash activity and prepare cash flow reports
• Reconcile billing system activity to the general ledger
• Prepare journal entries related to daily cash inflows and receivable activity
• Support account reconciliations and financial accuracy initiatives
• Customer Service & Account Administration
• Process premium refunds related to endorsements, cancellations, and policy changes
• Verify refund requests and coordinate approvals with business unit leadership
• Respond to inquiries from insureds, agents, and internal stakeholders
• Maintain accurate account records and support documentation

Qualifications

• 2-5 years of Accounts Receivable experience
• Experience with reconciliations, cash application, and collections activities
• Strong communication and customer service skills
• Good Excel skills
• Ability to work independently and manage multiple priorities

Nice-to-Haves

• General accounting experience including journal entries
• Insurance industry experience
• Experience working with billing or receivable systems
• College degree