Accounts Receivable (AR) Credit & Collections Analyst

Overview

The Accounts Receivable (AR) Credit & Collections Analyst at Tabacalera USA is responsible for managing customer credit, collections, cash application, payment processing, and accounts receivable reporting. This role supports healthy cash flow by minimizing delinquent accounts, maintaining accurate customer records, and ensuring compliance with company policies and accounting standards.

Responsibilities

• Review and release customer orders based on credit availability and payment history.
• Evaluate customer credit limits, payment terms, and approve new account applications.
• Monitor customer accounts, collect past-due balances, resolve payment issues, and coordinate collection efforts as needed.
• Process customer payments, including ACH, wire transfers, EFT drafts, checks, and credit card transactions.
• Maintain accurate cash application, reconcile AR balances, and prepare month-end reports, including aging, bad debt, and credit analysis.
• Process promotional credits and coordinate system uploads with IT.
• Prepare reconciliations and supporting documentation for audits and ensure compliance with internal controls.
• Partner with Sales, Customer Service, Treasury, and Finance to resolve account issues and improve collection performance.

Qualifications

• Associates or bachelor’s degree in accounting, Finance, Business Administration, or related field preferred.
• 3+ years of Accounts Receivable, Credit, Collections, or related accounting experience.
• Experience with credit analysis, cash application, collections, and customer account management.
• Experience with NetSuite ERP systems and banking platforms (Snap Pay).
• Advanced Microsoft Excel skills preferred.