Accounts Receivable Analyst

About the role

DuraServ is seeking an AR Analyst who combines the precision of an accountant with the instincts of a relationship professional. This role is not a call center but a strategic function focused on collecting revenue and maintaining client relationships.

Responsibilities

• Proactively collect outstanding payments from assigned customer accounts
• Manage the full AR lifecycle for complex accounts including Supplier and Strategic Customers
• Maintain meticulous records of all collection activity
• Identify and resolve account discrepancies, unapplied payments, billing issues, and customer payment disputes
• Reconcile the accounts receivable ledger to ensure records are accurate
• Build and maintain strong customer relationships
• Collaborate with Sales, Customer Service, and Operations to remove the root causes of late payment

Requirements

• 4+ years in accounts receivable, customer relations, or complex collections
• Experience with Microsoft Office 365
• Detail-oriented and analytical skills
• Proactive approach to managing aging reports

Qualifications

• Associate or bachelor's degree preferred

Skills

• Strong communication and negotiation skills
• Ability to work independently and collaboratively
• Proficiency in accounting systems and internal platforms

Benefits

• Medical, dental, vision, and 401K with company match
• Life insurance and disability coverage
• Stable, office-based environment with no travel requirement
• Recognition for precision and judgment

Pay

Competitive compensation and full benefits package

Schedule

Office-based, stable environment with no travel requirement