Accounts Receivable Analyst

About Us

Heidrick & Struggles is a premier provider of executive search, leadership assessment and development, organization and team effectiveness, and culture shaping services globally. With over 60 years of history, we have conducted some of the most high-profile C-suite and board-level searches worldwide. Today, we partner with clients across 29 countries to accelerate performance and respond to new opportunities and challenges. We combine unrivaled expertise with data-driven, tech-enabled tools and platforms to deliver leadership advisory services. Our passion is managing top talent, and we invest in developing our people’s careers, seeking diverse backgrounds and a shared commitment to our purpose: helping clients change the world, one leadership team at a time.

Responsibilities

• Ensure accurate and timely application of cash receipts for global business units.
• Verify lockbox transmissions are received daily and coordinate with IT when files are missing.
• Follow up with internal departments (OA, FM, EA, Consultants, Collectors, Treasury) to resolve unidentified cash receipts.
• Process Offsets (Links) and apply AR credits to invoices.
• Process returned client payments.
• Create journal entries for non-invoice-related receipts.
• Monitor and reconcile suspense accounts to ensure timely payment reconciliation.
• Support monthly, quarterly, and year-end financial activities.
• Research open payments on the client aging report and in the unidentified cash account.
• Perform GL reconciliations monthly to ensure compliance with accounting policies and internal controls.
• Run error reports regularly and enter appropriate corrections.
• Perform system testing as needed.
• Provide global support and assistance to internal and external customers.
• Work closely with the PeopleSoft Support team regarding issues and enhancements.
• Analyze and resolve complex payment discrepancies, unapplied cash, deductions, and short payments.
• Review remittance information to ensure accurate allocation of customer payments.
• Identify recurring payment issues and recommend corrective actions.
• Perform root cause analysis for unapplied cash and aged credit balances.
• Partner with Billing, Collections, Treasury, and Business Finance teams to resolve payment issues.
• Assist with internal and external auditor requests, including document retrieval.
• Support finance transformation initiatives.
• Participate in AI and automation projects and recommend technology solutions to improve the Order-to-Cash process.
• Support collection efforts by researching payment history and customer account activity.
• Assist with client account reconciliations.
• Work independently and as part of a team, supporting team members in their absence.
• Maintain functional knowledge of cash applications, billing, and collections processes.
• Perform other duties as assigned.

Requirements

• 3 to 5 years of related professional experience.
• Knowledge of the Order-to-Cash process.
• Experience working with accounting and financial systems (preferably PeopleSoft).
• Prior internal and external customer service experience.
• Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, INDEX/MATCH, Power Query, and advanced formulas.
• Excellent verbal and written communication skills.
• Strong attention to detail with a high degree of accuracy, and excellent organizational and time management skills.
• Ability to multi-task effectively in a fast-paced environment.

Preferred Qualifications

• Bachelor’s degree.
• Prior cash application experience, with billing, accounts receivable, or collections experience highly desired.
• Demonstrated customer orientation, with the ability to understand and exceed internal and external customers’ needs.
• Strong analytical thinking skills with the ability to break down business problems, present solutions, and evaluate options.
• Self-confidence and determination, with the ability to maintain a calm, results-focused approach in challenging situations.
• Ability to manage innovation by developing and applying creative solutions to business problems, anticipating needs, and championing improvements that enhance business performance.

Pay

The salary range for this position is 55,000 USD to 60,000 USD. Compensation is based on several factors including education, work experience, and skills. The firm offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off, and 401k contribution (all benefits are subject to eligibility requirements). Note: compensation may vary for candidates in other locations.