Accounts Payable Representative, Payment Processor

Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to improving the health of America’s workforce, one patient at a time. Colleagues provide exceptional service to employers and exceptional care to their employees.

About the role

The Accounts Payable Representative, Payment Processor is responsible for accurately processing and disbursing vendor payments through multiple methods, including check and ACH transactions, while maintaining compliant financial records. This role ensures timely payment execution in accordance with company policies, internal controls, and accounting standards. The Payment Processor also supports out-of-cycle and expedited payment requests, such as Quick Pay transactions, as well as special payment handling requests, ensuring proper approval and documentation.

Responsibilities

• Prepare and execute weekly payment runs, including vendor payments, employee expense report reimbursements, FOMPS payments, utilities, and refund payments.
• Coordinate urgent, out-of-cycle, and Quick Pay requests between regular check runs, ensuring timely disbursement while maintaining proper approvals and internal controls.
• Ensure timely and accurate payment processing in accordance with established payment terms and authorization limits.
• Maintain complete and organized accounts payable records, payment documentation, and audit-ready support files.
• Support internal and external audit requests by providing required payment documentation and transaction details as requested.
• Ensure compliance with company policies, SOX requirements, internal controls, and applicable regulatory standards.
• Identify and recommend process improvements to enhance efficiency, accuracy, and control within the AP payment function.

Requirements

• High School Diploma or GED.
• Minimum of 1 year in an office environment; 2 years preferred.
• Experience working in a high-volume, multiple facility operating structure environment, managing large transaction volumes, and coordinating with multiple departments.
• Hands-on accounts payable experience, including payment execution with knowledge of check and ACH payment workflows.
• Strong numerical aptitude and basic math skills, enabling accurate processing, reconciliation, and verification of payments and expense reports.
• Ability to thrive in a fast-paced environment and possess a personal sense of urgency and attention to detail.

Skills

• Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
• Ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Excel and ability to learn other systems as needed (Oracle).
• Ability to work independently and as part of a team.
• Work with leadership team to identify areas of risk or potential improvements.
• Possess a continual sense of curiosity and desire to improve processes.
• Ability to follow company and departmental policies and guidelines.

Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.*