Accounts Payable Administrator

Description Job Overview: An Accounts Payable Administrator is responsible for supporting the Global Shared Services Client Accounts Payable (AP) team in various capacities, primarily managing and optimizing the Invoice Management System’s (IMS) operational efficiency, compliance and user experience. This role involves configuring user profiles and access controls, designing and maintaining invoice workflows, and ensuring seamless integration of new properties into the system. The Administrator will proactively work with internal and external teams on continuous product and process improvement, providing technical support, resolving system issues, recommending workflow enhancements, and assist with implementations and rollouts. Additional responsibilities include maintaining documentation, updating banking and GL code validations, collaborating with the IMS support team on complex issues, and delivering user training. This position is a critical and integrated member of the GSS Client AP team. A successful candidate will have previous related user management, internal controls and the ability to function effectively in a fast-paced, high transaction processing environment, be organized to stay current with system updates, and contribute to special projects, as needed. Your Responsibilities Manage and create user profiles within the IMS, ensuring accurate access and configuration.Design, implement, and optimize workflows to support operational efficiency and compliance.Communicate with internal and external clients to ensure workflows and access fit the client’s need. Make recommendations as needed.Set up new properties and ensure proper integration with existing systems and user roles.Change invoice workflows, correct property assignment errors as requested.Collaborate directly with the IMS support team to diagnose and resolve complex technical issues.Update property banking information with the IMS provider.Add/remove GL code validations to properties.Monitor system performance and proactively identify areas for improvement.Document system configurations, workflows, and support procedures for internal reference.Provide training and support to IMS users on system features and best practices.Work collaboratively with other IMS Administrators to share feedback and recommendations.Stay current with the IMS updates and recommend enhancements as needed.Participate in special projects as needed. Skills & Qualifications Associate degree or higher in accounting or equivalent combination of education and 2 years' 3+ years of experience in accounts payable, including exposure to invoice management system (IMS) administration.Associate’s or Bachelor’s degree in Business Administration or related field preferred, or equivalent relevant experience.Hold oneself and team accountable for delivering on business goals.Strong interpersonal and organizational skills with the ability to manage multiple priorities; detail oriented.Demonstrate and model company values with internal and external customers.Excellent relationship skills with external and internal clients; is persuasive and patient, listens well. Is willing to address concerns with colleagues in a straightforward, open, honest and respectful manner.Strong computer and systems knowledge and proficiency, including Microsoft Applications such as Word and Excel (e.g. Pivot Tables, VLOOKUP).Strong analytical skills to perform data collection and benchmarking against best practices.Proactively communicate issues to leaders.Support change management initiatives that bring people, process, and technology together to deliver a quality financial services customer experience.Use independent judgment, critical thinking, and problem-solving skills to resolve issues and provide guidance to team members and business partners.Strong written and verbal skills.Ability to work with sensitive or confidential information.Ability to work in a team environment as well as independently and be self-driven.Demonstrate understanding of internal controls and segregation of duties requirements to drive implementation of best practices. Physical Requirements Sitting at a desk for extended periods of timeVision and hearing for computer and phone useDexterity for keyboard and mouse useAbility to move up to 30 pounds What We Offer As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match. Compensation: $25 - $28 an hour Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.