Accounting Support Analyst

About the role

The Accounting Support Analyst is motivated, detail-oriented, customer-focused professional who will support accounting, AP, collections, billing, and administrative functions. This role serves as a key liaison among Accounting, Operations, Project Managers, Service Managers, and customers to ensure timely invoice processing, collections, customer account management, and resolution of accounting-related issues.

Responsibilities

• Accounts Payable Support:
  • Accounts Payable by entering vendor and subcontractor invoices, reviewing supporting documentation, and working with Operations, Project Managers, and other departments to resolve invoice variances, purchase order discrepancies, and processing issues.
• Accounts Receivable & Collections Support:
  • Construction billing and collections by coordinating lien release requests, lien waivers, Notices to Owner (NTOs), customer-required documentation, and other collection-related items.
  • Produce and manage accounts receivable aging reports by monitoring high-risk customer accounts and recommending credit holds as needed to reduce financial risk and improve collections.
  • Communicate with customers regarding past due invoices, payment status, billing discrepancies, and account concerns through phone calls, emails, and other correspondence while maintaining accurate records of all collection activities.
  • Work closely with Project Managers, Service Managers, Operations personnel, and customers to investigate, resolve, and follow up on billing disputes, account discrepancies, and collection issues in a timely and professional manner.
  • Lead weekly Service Accounts Receivable meetings by preparing aging summaries, documenting action items, communicating updates, and following up with responsible parties to ensure commitments and deadlines are met.
  • Maintain accurate records, tracking logs, and supporting documentation for customer accounts, collections, lien releases, and construction billing activities.
  • Promote accountability, effective communication, and timely resolution of customer and internal issues by monitoring open items, escalating concerns as needed, and ensuring proper follow-up.
• Other duties as assigned.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent combination of education, training, and 3+ years of relevant accounting experience may be considered.
• 3+ years of experience in accounting, accounts receivable, billing, collections, or related financial support functions preferred.

Qualifications, Skills, And Abilities

• Strong proficiency in Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
• Experience in accounting, finance, administration, customer service, or a related field.
• Exposure to accounting software, ERP systems, or construction-related business operations.
• Experience working with customers or handling administrative responsibilities.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Able to manage multiple priorities and meet deadlines in a fast-paced environment.
• Able to work independently and collaboratively across multiple departments.
• Strong attention to detail and commitment to accuracy.

Benefits

• Medical, Dental, Vision, Company Paid Life Insurance and Short Term Disability
• Additional Life Insurance
• Long Term Disability
• Cancer
• Hospital
• 401 K
• Paid Time Off
• Holiday pay

Pay

$21.00 - $24.00 per hour

Schedule

N/A

Contact

To apply, please visit our website at https://cesmechanical.com.