Account Supervisor

Peppercomm, a Ruder Finn company, is an award-winning, strategic, integrated communications and marketing agency headquartered in New York City. With 30 years of expertise serving blue chip and breakout clients, the firm combines wit and wisdom with proven public relations discipline and innovative offerings to break through, build deeper connections, and ensure client success. Peppercomm has been recognized as one of the top 10 Crain's Best Places to Work in NYC, the PRNews Agency Elite 100, and PR Daily's Top Agencies, among other accolades.

About the role

The Account Supervisor (AS) must be data and insights-driven, news obsessed, trend focused, always curious, entrepreneurial minded, a lifelong learner, agile, flexible, and a superb listener. The AS must strive to exceed client expectations, evidenced by feedback and account growth. This role is focused on delivering solid results in account management and media relations across our consumer and B2B portfolio of accounts.

Responsibilities

• Account Management
  • Develop strong relationships with clients as their day-to-day lead and deliver sound counsel and recommendations.
  • Serve as a manager on account teams, keeping teams updated on client activities, projects, and assignments.
  • Conduct deep dives into clients' business, products, markets, and influencers, contributing strategic ideas and recommendations to build public relations programs.
  • Offer creative and innovative ideas in brainstorms, client meetings, new business presentations, and internal initiatives.
  • Create content for a broad range of materials, including social media posts, digital copy, pitches, proposals, announcements, award entries, bylines, and white papers.
• Media Relations
  • Drive earned media for clients through data-driven story development, media relationship management, and execution of media strategies.
  • Conduct proactive media outreach, including opportunistic and feature coverage, leveraging traditional and digital/emerging technologies.
  • Monitor media regularly to understand industry topics, gain insights, and identify newsjacking opportunities.
  • Leverage influencers to impact clients, their brands, and program goals.

Requirements

• 5+ years of agency or in-house experience within public relations/communications, with experience working with consumer and B2B clients.
• Strong and reliable industry relationships with both trade and top-tier media.
• Knowledge and experience with tools such as Muck Rack and Cision.
• Exceptional writing and editing skills with a strong attention to detail and experience across varying types of content creation.
• Proven ability to write strategic documents as a clear, concise, and persuasive writer.
• Ability to multi-task and organize multiple deadlines across various accounts.
• Critical thinking and strategic problem-solving skills.
• A proactive, “never quit” attitude and a great sense of humor.

Benefits

• Competitive base salary and bonus opportunity.
• Health, dental, and vision insurance, plus company-paid life insurance.
• Flexible Spending Account (FSA) and 401(k) with company match.
• Monthly allowance for cell phone, office equipment, and other work-related expenses.
• Generous PTO policy, including paid maternity/paternity leave.
• Transit benefits.
• Professional learning and development opportunities.
• Workplace flexibility.
• On-site and off-site social gatherings.

Pay

The anticipated salary range for this position is $75,000–$95,000. The salary of the selected applicant will be based on factors including education, internal equity, geography, relevant years of experience, certifications, skills, abilities, and other job-related qualifications.