Account Supervisor

About the role

As an Account Supervisor, you will be responsible for monitoring and guiding the execution of all work that is delivered from the agency. You will provide excellent client service, apply the agency’s best resources and effectively manage people across departments to ensure that programs are flawlessly executed on-time and on-budget.

Responsibilities

• Build relationships with the appropriate client level
• Understand the internal and external process for execution
• Be intimately familiar with the client’s brand, product, market conditions and competitors
• Manage the day-to-day workflow
• Review agency proposals and recommendations
• Ensure weekly status report is completed and kept current
• Recap client comments to internal partners through a Contact Report
• Develop project briefs and obtain necessary approvals, both internal and external
• Help draft, in partnership with Strategy, creative briefs, and communicate briefs to Creative, Production and Traffic
• Ensure all work is accurate, reflects client comments, meets brand requirements and is on strategy
• Work with project management to develop project schedules and work to ensure all work is delivered on time
• Review appropriate work in progress prior to client presentation
• Attend interdepartmental briefing
• Aid in hiring, managing, developing and promoting junior team members
• Work closely with upper management to identify and suggest solutions on how to improve interdepartmental and account team morale
• Support the Account Director’s leadership
• Develop proactive business building ideas
• Keep abreast of current trends and the latest technological advances
• Keep manager appraised of work
• Know exactly where everything is at any given time!

Requirements

We are looking for someone with experience working within Veeva Vault and supporting Promotional Review (PRC) processes in a healthcare or pharmaceutical environment. A digital/website management background is also required. Additionally, you should have experience in working with creative teams to translate brand guidelines into deliverables, strong interpersonal skills to foster optimal department and client relationships, the ability to establish priorities and objectives and make realistic commitments, the ability to balance the needs of the client with the agency, the ability to head off potential conflicts and problems before they materialize, and strong problem-solving skills. You should also be able to handle pressure and stress without sacrificing quality, maintain constructive project goal direction in the face of unanticipated time constraints, have superior organization skills and be detail oriented, and have a professional and positive attitude.

Skills

Superior organization skills and be detail oriented

Benefits

Salary range for this position is $70,000 to $205,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; the associated discipline; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Pay

The salary range for this position is $70,000 to $205,000.

Schedule

Visible links http://www.mrm.com/

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together.

Join us—we look forward to getting to know you.

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For US Job Seekers It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.