Account Supervisor
About the role
We are looking for an Account Supervisor to join our dynamic team and help shape the future of luxury engagement. This role is crafted for a strategic thinker who believes data should inform creativity—not limit it. You’ll be responsible for developing and leading strategic communications programs for a portfolio of luxury hospitality clients, serving as the day-to-day client lead while driving earned media strategies that deliver measurable business results.
Responsibilities
- Provide strategic counsel and direction to clients and internal teams
- Drive measurable earned media results
- Maintain client relationships through meetings, conference calls, ongoing communication, meeting agendas, notes, reports, and other day-to-day account management
- Write and edit press releases, media alerts, media pitches, annual PR plans and other strategic communication materials; lead press trips as needed
- Develop and maintain strong relationships with journalists, influencers and other key industry contacts
- Ideate and broker strategic partnerships for creative campaigns with coaching from senior team
- Develop creative campaign ideas with coaching from senior team; actively participate in team and agency brainstorms
- Recommend and implement strategic programs and partnerships on an ongoing basis, often tied to the news cycle
- Oversee account work for 1-2 team members (ranging from account coordinators to account executives), providing training, coaching, editing, mentoring and overall sound leadership
- Be a team player, self-starter and passionate about PR
- Recognize potential client issues and bring them to supervisor's attention with recommended solutions
- Support crisis communications efforts as needed
Requirements
Four to five years’ work experience in luxury travel/lifestyle PR; agency experience is preferred
Minimum one year in a supervisory capacity managing 1-2 junior team members
Highly organized, detail-oriented, with the ability to thrive in a fast-paced, multi-tasking environment
You’re a self-starter with a proven ability to lead a team and work well independently
You have experience resolving client issues quickly and efficiently
Exceptional written and verbal communication skills
Outstanding team player with a positive attitude
You have a solid portfolio of secured media coverage on behalf of luxury travel clients (national, magazine, newspaper, TV and digital wins)
Comprehensive knowledge of the travel and luxury industries + media, including industry-appropriate bloggers and influencers
Proven experience handling crisis
Qualifications
Exceptional written and verbal communication skills
Outstanding team player with a positive attitude
You have a solid portfolio of secured media coverage on behalf of luxury travel clients (national, magazine, newspaper, TV and digital wins)
Comprehensive knowledge of the travel and luxury industries + media, including industry-appropriate bloggers and influencers
Proven experience handling crisis
Skills
Self-starter with a proven ability to lead a team and work well independently
Experience resolving client issues quickly and efficiently
Exceptional written and verbal communication skills
Outstanding team player with a positive attitude
Comprehensive knowledge of the travel and luxury industries + media, including industry-appropriate bloggers and influencers
Proven experience handling crisis
Benefits
Competitive compensation
Comprehensive health and wellness plans
Unlimited PTO
401(k)
Pay
TBD
Schedule
Hybrid