Account Sales Manager

About the role

Ascentek provides an environment where employees can love what they do and be their best every day. Our mission is to make tomorrow a little bit better than today for each other, our customers, and our communities.

Responsibilities

• Manage and grow relationships within an assigned portfolio of existing customers
• Drive customer retention and satisfaction through proactive engagement and consistent follow-up
• Identify opportunities to increase share of wallet through cross-selling and upselling relevant solutions
• Develop and execute territory and account growth plans to expand revenue within existing accounts
• Conduct regular customer meetings and business reviews to understand operational needs and future opportunities
• Deliver solution-based proposals that demonstrate value, efficiency, and total cost of ownership advantages
• Serve as the primary point of contact for customers, coordinating internally to ensure strong service and fulfillment
• Maintain accurate customer records, activity tracking, and opportunity management within Salesforce CRM
• Analyze sales data, purchasing patterns, and customer trends to identify expansion opportunities
• Collaborate cross-functionally with internal teams including operations, marketing, and customer support to enhance the customer experience
• Promote Ascentek’s e-Commerce platform and digital tools to improve convenience and engagement
• Monitor competitive activity and industry trends that may impact existing customer relationships
• Represent Ascentek professionally at customer meetings, industry events, and trade shows
• Model Ascentek’s core values through teamwork, accountability, and commitment to doing what’s right
• Contribute to company culture through collaboration, continuous improvement, and participation in team initiatives

Requirements

• 3–5 years of account management, territory management, or customer relationship sales experience
• Proven success in retaining customers and expanding revenue within existing accounts
• Experience using CRM systems, preferably Salesforce
• Strong relationship management and customer engagement skills
• Excellent communication and interpersonal skills with the ability to influence decision-makers
• Highly organized with disciplined follow-up and account planning habits
• An analytical mindset with the ability to interpret customer purchasing data and trends
• A customer-focused approach with strong problem-solving capabilities
• Advanced Microsoft Excel skills including pivot tables and data analysis
• Lubricant coursework and/or certifications preferred; Training on heavy-duty and technical skills will be provided
• Familiarity with technical or solution-based selling
• Ability to manage multi-location or enterprise-level accounts

Qualifications

• Bachelor’s degree or equivalent professional experience

Skills

• Relationship management and customer engagement skills
• Business acumen
• Proactive approach to uncovering opportunities
• Communication and interpersonal skills
• Organizational habits
• Interpretation of customer purchasing data and trends
• Problem-solving capabilities
• Microsoft Excel skills including pivot tables and data analysis
• Technical or solution-based selling

Benefits

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays
• Short-term Incentive Plan (STIP)

Pay

The anticipated hiring range for the role is between $70,000 and $80,000 annually. This range is based on experience and qualifications, education and certifications, market and industry benchmarks, and internal equity.

Schedule

Full time, Monday through Friday