Account Representative | Scotty Cameron

What You Will Be Doing

Join the Scotty Cameron team as an Account Representative, where your passion for premium craftsmanship meets exceptional customer service. In this dynamic role, you’ll be the first point of contact for customers seeking authentication, restoration, and custom shop services for their putters. You’ll manage high volumes of calls and emails with professionalism and product expertise, ensuring every customer receives timely and accurate support. From coordinating custom modifications to overseeing order accuracy and shipping, you’ll play a key role in delivering the world-class experience Scotty Cameron is known for.

What You Bring

• A High School Diploma required; AS or BS degree highly preferred.
• 2–4 years in customer service or golf industry, or 1 year as an Acushnet Company Associate CSR.
• Strong computer proficiency required.
• Ability to sit for extended periods while handling customer calls.
• Familiarity with Scotty Cameron products and brand history is a plus.

Our Commitment to You

• Comprehensive suite of health and well-being programs.
• Paid time off, onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.
• Financial benefits including a 401k with company match, health savings accounts, and flexible spending accounts.
• Perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store.

Pay Range

$49,400.00 - $61,100.00

Interview Preparation Questions

• Can you describe a time when you had to manage a high volume of customer inquiries while ensuring accuracy and a positive experience?
• How did you prioritize and stay organized when managing multiple customer interactions?
• How would you explain the value of Scotty Cameron’s Custom Shop services to a customer unfamiliar with the brand?
• What approach would you take to build trust and guide them through the process?

EEO And Additional Statements

• Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
• EEO Employer/Veteran/Disabled.
• Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.
• Acushnet Company participates in E-Verify. Please click here for more details.
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