Account Receivable Clerk

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.

About the role

The Accounts Receivable Clerk is responsible for managing assigned customer accounts to ensure timely collection of outstanding invoices and compliance with agreed payment terms. This role plays a critical part in maintaining cash flow by working closely with customers, consignees, and internal departments to resolve billing issues and secure required documentation such as proof of delivery (POD).

Responsibilities

• Manage a portfolio of assigned customer accounts to ensure timely payment of freight invoices.
• Proactively contact customers regarding outstanding balances and follow up on past-due accounts.
• Communicate with consignees to obtain proof of delivery (POD) and other required documentation to support billing and collections.
• Monitor accounts to ensure compliance with established payment terms and credit limits.
• Research and resolve billing discrepancies in coordination with dispatch, operations, and customers.
• Maintain accurate account records and collection notes within the accounting system.
• Escalate delinquent accounts as needed in accordance with company policy.
• Support month-end closing processes related to accounts receivable.

Qualifications

• High school diploma or GED required; some college coursework in accounting, finance, or business preferred.
• Self-motivated and driven with the ability to work independently.
• Strong organizational skills with the ability to manage multiple accounts and deadlines.
• Excellent verbal and written communication skills.
• Detail-oriented with strong problem-solving abilities.
• Prior experience in accounts receivable, collections, or transportation billing preferred.

Benefits

Competitive pay, benefits, paid time off, and paid holidays.

Schedule

In-person, in-office attendance is an essential function of this position.