Account Program Manager

Responsibilities

• Serve as the primary customer interface for assigned programs, managing communication, action items, and program status with North American OEM customers.
• Lead cross-functional teams (engineering, purchasing, quality, manufacturing, and suppliers) to support product development, launch, and ongoing production programs.
• Manage program execution from concept through launch and production, ensuring alignment with customer requirements, program milestones, and internal objectives.
• Review customer specifications and RFQs to coordinate technical proposals, design reviews, and internal approvals with global teams.
• Ensure accuracy and timely release of program deliverables and technical documentation, including BOMs, routings, and related engineering documentation.
• Drive resolution of product development and launch issues through structured problem-solving, including containment actions, root cause analysis, and corrective actions.
• Monitor program scope, schedule, and deliverables to ensure successful execution within established engineering processes and program timelines.
• Support compliance with applicable automotive standards and regulatory requirements, including IATF 16949, ISO 26262, and relevant U.S. regulations.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related degree from an accredited program, Engineering background preferred
• 5+ years of experience in engineering, product development, or technical program management, preferably in the automotive industry, or an equivalent combination of education and experience
• Familiarity with the automotive product development lifecycle, including key processes, milestones, and deliverables
• Experience coordinating cross-functional teams and collaborating with customers, suppliers, and internal stakeholders
• Strong problem-solving skills with experience using structured root cause methodologies (e.g., 8D, 5 Why)
• Able to manage multiple priorities, work under pressure, and meet deadlines in a fast-paced environment
• Able to travel up to 20%
• PREFERRED EXPERIENCE:
• With automotive infotainment systems, ADAS technologies, or display assembly development
• Knowledge of automotive quality and safety standards, including IATF 16949 and ISO 26262
• Experience in metric-driven, lean, or continuous improvement environments