Account Processor

About the role

This is a 06-month contract position with potential for extension, based onsite in Owensboro, KY. The role involves processing income checks and packages for Assumptions and Subordinations, mailing out packages, and assisting in a phone queue to answer customer questions. The candidate will interact with customers, internal/external clients, peers, and on-site management. The department currently has 30 employees.

Responsibilities

• Processing income checks and packages for Assumptions and Subordinations
• Mailing out packages for Assumptions and Subordinations
• Assisting in a phone queue to answer customer questions associated with Assumptions and Subordinations
• Completing checks same day
• Scanning all packages same day
• Staying within SLA

Required skills

• Great customer service and communication skills
• Ability to work in a high-pressured environment
• Ability to multi-task
• Great teamwork
• Ability to be in office full time
• Ability to work 8-5 CST

Qualifications

• MSP or DOCV/MIR experience is a plus