Account Policy Specialist

About the role

The Account Policy Specialist role sits within the Operations and Resiliency Group’s Reserve Bank Accounts and Services (RBAS) team. RBAS is responsible for the administrative, business, risk, and compliance activities related to the provision of master accounts and Federal Reserve financial services for second district customers. The team functions as the central communication and coordination liaison between the Bank’s internal and external customers regarding ongoing account management for the duration of the customer relationship.

Reporting to the RBAS Director, you will act as an advisor and policy strategist related to the provisioning of master accounts, proposed payment accounts, excess balance accounts, joint accounts, designated financial markets utilities (DFMUs), and Federal Reserve financial services. The role requires engagement with customers, cross-Bank colleagues and stakeholders (e.g., Legal, Credit, Risk, Compliance, and Policy areas), and maintenance of Federal Reserve System relationships to execute these activities.

Responsibilities

• Understand the implications of various policy issues related to account access and financial services, determine how approaches to managing account access may need to be adjusted, and work collaboratively with multiple stakeholders to drive outcomes.
• Synthesize and present complex topics, research, and analysis for a variety of Federal Reserve System stakeholders and Bank executive leadership.
• Collaborate with multiple discipline areas on account policy matters and drive innovative, continuous improvement on approaches, actions, and/or processes supporting the Administrative Reserve Bank role.
• Engage with RBAS Account Managers to ensure timely and successful review of account and financial services requests.
• Provide peer reviews and resolve difficult and complex problems related to account access and financial services.
• Contribute to and/or lead bi-weekly stakeholders’ meetings on account access reviews.
• Participate in related Federal Reserve System workgroups (e.g., System’s Account Request Information Sharing Group) and manage projects within the role.
• Represent the work of RBAS in related risk and/or audit reviews.

Requirements

• Experience in Federal Reserve System policy advisory work related to master/proposed payment accounts, financial services, excess balance accounts, joint accounts, DFMUs, and/or stablecoin issuers.
• Demonstrated excellence in understanding account management activities or related work.
• Advanced analytical skills, including the ability to interpret policy requirements and use technology tools to support analysis.
• Strong experience collaborating with a variety of stakeholders to achieve objectives.
• Advanced communication skills, with the ability to effectively make connections, ask insightful questions, and synthesize information tailored to the audience, including executive management.
• Understanding of internal controls and risk management practices and/or relevant disciplines (e.g., background or experience in BSA/AML and OFAC Compliance).
• Knowledge of project management methodologies and tools.

Benefits

• Fully paid Pension plan and 401k with Generous Match
• Comprehensive Insurance Plans (Medical, Dental, and Vision including Flexible Spending Accounts and HSA)
• Subsidized Public Transportation Program
• Tuition Assistance Program
• Onsite Fitness & Wellness Center

Pay

Salary range: $175,000 – $205,000. This range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds.

Schedule

Full time, first shift (United States of America).

Application deadline: August 17, 2026.