Account Manager - United States

Key Responsibilities

• Act as the primary relationship manager and liaison between key customers and Lumivero.
• Work with cross-functional teams to maintain client satisfaction and trust to expand the footprint, introduce new software products and increase wallet share.
• Manage the full sales cycle with customers using a consultative, relationship-driven approach.
• Identify and size revenue opportunities by account, roadblocks to expanding or retaining revenue and facilitate with internal teams to build winning strategies.
• Define a relationship strategy within each account.
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in a CRM.
• Provide summaries to management regarding revenue opportunities and risks, and any product feedback or insights from our top clients.

Required Skills and Experience

• 5+ years’ work experience as a Strategic Account Manager or Key Account Manager successfully growing and retaining high value accounts in a SaaS environment.
• 5+ years of consistent and demonstrable achievement as a “Top Producer” in past quota carrying roles.
• Effective strategic communication with all levels of the client organization, with a focus on driving relationships and action, from end-user to C-suite.
• Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers.
• Strong intellectual curiosity to uncover why buyers will buy and how to leverage that information.
• Proficient working with Salesforce.com, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products.

About the Role

Lumivero is a company that develops data-intelligence software designed to empower users with insights from complex data. The Account Manager role involves driving business growth within key accounts, collaborating with various teams, and managing the sales cycle effectively.

Qualifications

The ideal candidate should have a minimum of 5 years of experience as a Strategic Account Manager or Key Account Manager, with a proven track record of achieving high performance goals. They should possess excellent communication skills and the ability to engage with clients across different levels of the organization, from end-users to senior executives. Additionally, they should be familiar with Salesforce.com, virtual meeting software, and Microsoft Office products.

Benefits

Lumivero offers a comprehensive benefits package, including full medical, dental, and vision coverage, unlimited paid time off, a 401(k) plan, and other perks to support employees' well-being and professional development.

Pay

The salary range for this position is $80,000 to $120,000 annually, depending on experience and qualifications.

Schedule

This is a full-time position with standard business hours.

Company Culture

Lumivero fosters a high-growth startup mentality where employees are encouraged to impact the organization and advance their careers positively.