Account Manager/Specialty Account Manager, Nephrology- Orange County & Inland Empire, CA

Territory covers: Orange County and Inland Empire, CA

About the role

Join Amgen’s mission of serving patients. At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With a focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

In this role, you will represent KRYSTEXXA to physicians and healthcare professionals, establish product sales, and perform total territory account management. The Specialty Account Manager is responsible for promoting Amgen products, managing Biotech/Infusion product sales, and providing account management support to Rheumatology accounts within a specific geography.

Responsibilities

• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
• Promote KRYSTEXXA within approved labeling in a fair and ethical manner consistent with industry and corporate guidelines.
• Develop strong customer relationships by understanding their needs and communicating them to Amgen team members.
• Serve as a resource on local, regional, and national payer policies, reimbursement regulations, Medicare/Medicaid rules, and compliance (OSHA, HIPAA).
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely as directed by management.
• Provide feedback to sales, commercial leadership, and internal departments about the changing environment and results.
• Adhere to Amgen’s compliance policies and guidelines, including the PhRMA code.
• Successfully complete all Amgen training classes.
• Complete administrative duties accurately and timely.
• Manage efforts within assigned promotional and operational budget.
• Maximize use of approved resources to achieve territory and account-level goals.
• Collaborate across divisions within the GBU to achieve business objectives.
• Attend medical congresses and society meetings as needed.
• Perform additional tasks as requested by management.

Requirements

Basic Qualifications (Account Manager Level 4)

• Bachelor’s degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, OR
• Associate degree and 6 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, OR
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.

Basic Qualifications (Specialty Account Manager Level 5)

• Doctorate degree and 2 years of collective account management, sales, and commercial experience, OR
• Master’s degree and 6 years of collective account management, sales, and commercial experience, OR
• Bachelor’s degree and 8 years of collective account management, sales, and commercial experience, OR
• Associate degree and 10 years of collective account management, sales, and commercial experience.

Preferred Qualifications

• Minimum of 2 years of sales experience in the Rheumatology therapeutic area.
• Buy-and-bill experience and success strongly preferred.
• Biologic/biotech sales and reimbursement experience strongly preferred.
• Rheumatology therapeutic area experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Experience in a team environment partnering with Commercial Operations functions.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal, written, and verbal communication skills.
• Strong organizational, analytical, and computer skills.
• Approximately 20-30% travel, including some overnight and weekend commitments.

Benefits

Amgen offers a Total Rewards Plan comprising:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program (or sales-based incentive plan for field sales representatives).
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is:

• Account Manager Level 4: $145,311 – $196,597
• Specialty Account Manager Level 5: $158,931 – $215,025