Account Manager, Special Markets
Role Snapshot
Build trust with executive stakeholders through proactive outreach and management of the customer journey through onboarding, quarterly and annual reviews
Keep churn to a minimum through proactive engagement with DSO stakeholders
Effective storyteller who can explain the value of Spear to executive stakeholders, communicate the results of our training and, ultimately, expand our revenue and reach with DSOs
Demonstrate products and services to a one-to-many setting when applicable via virtual setting, such as demos to support account expansion and/or group onboarding
Build the insight and toolkit to ensure DSO stakeholders have the information needed to onboard and activate their teams into Spear’s platform and services
Effective communication with clients via phone, email, and primarily video (Zoom & Microsoft Teams) with periodic visits to DSO worksites / offices
Collaborate effectively with to create materials needed and communicate DSO needs to internal teams
Provide support to the Director, DSO Sales as needed
Responsible for providing updates and communications to the end-user to support engagement with products
Monitor and summarize end-user reporting to the Enterprise organization and internally through Spear stakeholders
Qualifications
- Minimum 5+ years of sales experience including virtual setting & occasional in person
- Must have experience in customizing & delivering impactful client presentations
- Dental experience is highly desirable
- SaaS experience is highly desirable
- Enterprise and DSO clients are highly desirable
Pay
$70,000 - 80,000/year base salary plus bonus potential range of up to $30k-38k/year
Schedule
Remote position (Hybrid if in Greater Phoenix, AZ market)