Account Manager, Skilled Trades
About the role
The Account Manager is responsible for managing and cultivating relationships with contractors and subcontractors in primarily an outside sales capacity, coupled with some inside sales activity. This position will identify potential customer leads, cold call, gain appointments and execute a sales funnel process through close.
Responsibilities
- Prospecting / generating leads
- Meet or exceed revenue, gross margin % and gross margin dollar targets
- Develop proposals (pricing per pricing guidelines—escalate with exceptions)
- Manage sales process and pipeline utilizing Salesforce
- Cross-functional collaboration with recruiters, safety, service and other stakeholders to ensure customer satisfaction
- Collaborate with the general labor—and other TrueBlue brands—to share leads and promote customer growth
- Ensure all safety processes and procedures are observed
- Build exceptional relationships with customers by spending at least 75% of your time customer-facing
- Obtain detailed and accurate job description per SOP
- Manage participation in industry and strategic community organizations
- Ageing within terms
- Interacts internal and externally with managers and above at the department level
Requirements
- 2+ years direct/outside sales/B2B experience with a preference in construction and/or staffing
- Strong knowledge of the construction industry is a plus
- Experience building sales territories as opposed to inheriting established markets
- Demonstrates business acumen to include financial performance, and success in developing and maintaining customer relationships
- Excellent communications skills, both written and verbal, and ability to persuade, present, negotiate, follow up and close
- Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions and make decisions
- Self-motivation and goal oriented; demonstrates a relentless tenacity with specific sales strategies identified and ability to work independently without day-to-day direction
- Ability to manage multiple complex projects independently and meet deadlines under pressure
- Effectively interact and build relationships with a diverse employee population as well as clients
- Bilingual language skills a plus
Qualifications
HS Diploma/GED or equivalent required
Skills
- Strong sales skills
- Construction industry knowledge
- Effective communication skills
- Problem-solving abilities
- Customer relationship management
- Time management and organization skills
Benefits
We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here.
Pay
$80,000 - $100,000 annually, depending on experience and geographic location plus eligibility for incentive pay, subject to plan terms.
Schedule
Remote office work environment; frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move 25 pounds.