Account Manager-Outside-Watts

Summary Of Responsibilities

The Outside Account Manager is responsible for sales and margin growth as well-as market penetration and market growth. Accountable for retention, development, customer satisfaction of both existing and new accounts, and for area coverage in a specified territory.

Job Duties Include

• Increase sales of components, systems, and service capabilities within target accounts/specified territory.
• Identify and develop new markets and customers.
• Maintain good working relationship with customers including Engineering, Purchasing, Management, and all other aspects.
• Follow the Watts Steam Store Professional Sales Program and apply sales strategies for continued growth.
• Utilize the 5 stages of the sales process methodology to prospect, qualify, propose product/service plan, facilitate positive decisions, gain new accounts, and expand current accounts within the specified territory.
• Maintain and Utilize Key Tools; Pipeline, Open Order Reports, Driving Logs, etc.
• Recognize a need and promote Watts Steam Store Industrial products and solutions to current and new customers.
• Follow-up on all account activities to ensure order accuracy and timelines of completion to customer satisfactions.
• Apprise supervisor when involved with resolving critical customer satisfaction issues.
• Attend and participate in Vendor and Hotsy training and sales meetings.
• Maintaining accurate records of customer information, i.e., contacts, quotes, project files, competition, etc.

Skills/Qualifications

• Sales Experience – Experience in industrial sales preferred but not required
• Basic product knowledge of pressure washers, waste oil heaters, air compressors and fluid power – preferred
• Willingness to travel including overnights when required
• Excellent Customer Service (people skills)
• Strong Communication Skills (written & verbal)
• Taking Ownership of Responsibilities
• Motivated with the ability to work independently as-well-as within the team
• Managing Multiple Priorities in a fast-paced environment
• Ability to multi-task
• Proficient in sales from start to finish including contacting, quoting, ordering, delivery and follow-up
• Bi-lingual a plus

Schedule

Monday - Friday

Benefits

• Health/Dental/Vision
• Paid Time Off
• 401K/401k match
• Short term disability/long term disability/ life insurance

Job Type

Full-time

Benefits

• 401(k)
• Health insurance
• Paid time off
• Vision insurance