Account Manager (Outside Sales)

Job Summary

At Glass America, we are creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! We are seeking a Full-Time Account Manager to join our team in Burbank, CA.

About the Role

As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America sets the standard for auto glass repair and replacement. We offer a comprehensive benefits package including 80 hours of accrued paid time off annually, 6 paid holidays, medical, dental, vision insurance, a 401(k) retirement plan with company match, and employer-paid short-term disability and life insurance.

Responsibilities

• Utilize Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts that will be a part of your outside sales activities for a sales cycle.
• Establish long-lasting relationships to build, develop, and expand your book of business.
• Build a strong network of contacts that will supply a steady stream of referrals.
• Immerse yourself in the local community to champion our commitment to safety and quality.
• Deliver world-class customer service every day.
• Partner with your local Operations Team to execute a positive customer experience.

Requirements

• Minimum of 4 years successfully selling business services.
• Proven track record of exceeding financial objectives, metrics, and KPIs.
• Experience in account management, marketing, outside sales, and/or B2B sales.
• Experience in the auto glass, restoration, or insurance industry is preferred.
• Excellent organization and time management skills.
• Problem solver that can work independently to WOW every customer.
• Must be able to complete background check/MVR and drug screening process.

Qualifications

• Minimum of 4 years successfully selling business services.
• Proven track record of exceeding financial objectives, metrics, and KPIs.
• Experience in account management, marketing, outside sales, and/or B2B sales.
• Experience in the auto glass, restoration, or insurance industry is preferred.
• Excellent organization and time management skills.
• Problem solver that can work independently to WOW every customer.
• Must be able to complete background check/MVR and drug screening process.

Skills

• Proficiency in using Glass America tools and software.
• Strong organizational and time management skills.
• Ability to work independently and solve problems.
• Excellent communication and relationship-building skills.
• Knowledge of the auto glass, restoration, or insurance industry.

Benefits

• 80 hours of accrued paid time off annually.
• 80 hours of paid parental leave.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance.
• 401(k) Retirement Plan with company match.
• Employer-paid short-term disability and life insurance.
• Additional voluntary life insurance.
• Free prescription or non-prescription safety glasses each year.
• Voluntary daily pay option available.

Pay

Salary range: $70,000 - $80,000 per year. Compensation is commensurate with skill, education, and experience. This position is also eligible for performance-based bonus opportunities.

Schedule

Full-time (30 or more hours per week).