Account Manager - NYC Talent Pool

About the role

This is a continuously open “evergreen” requisition to build our sales talent pipeline for future hiring. By submitting your application here, you ensure our recruiting team can evaluate your profile for current and upcoming positions.

What You Will Do

We’re looking to build our talent pool for future hiring, for Account Managers to lead our go-to market efforts across a portfolio of high-potential accounts globally. In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of think-cell.

Key Responsibilities

• Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities.
• Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies.
• Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution.
• Manage data-driven account forensics to identify areas for expansion and churn prevention.
• Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value.
• Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns.
• Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays.
• Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts.
• Maintain account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning.

Your profile

• 3-5+ years of experience in a SaaS sales, ideally in a high growth or start-up environment.
• Proven track record of managing enterprise or mid-market accounts.
• Strong ability to navigate complex customer organizations, multi-thread deals, and C-suite executives.
• Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment.
• Experience working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav).
• Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
• Appreciation of our product – willingness to understand think-cell’s product is a must (don’t worry, it’s very intuitive), experience with think-cell a plus.

Our Values

• Forward Thinking: We embrace change and challenge the status quo.
• Ownership: We take pride in our work and learn from our mistakes.
• Customer First: We prioritize delivering lasting value.
• Unified Team: We foster collaboration, respect, and integrity.
• Strive for Excellence: We set ambitious goals and pursue quality.

Pay & Benefits

think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance.

think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).