Account Manager (NYC)

Responsibilities

• Manage the day-to-day relationship, success and growth of assigned accounts.
• Support and grow projects and processes from beginning to end.
• Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams.
• Build and refine client presentations, strategies and concepts.
• Ensure project alignment with internal key team members to kick off projects.
• Oversee client paperwork (service agreements, SOWs, invoices, etc.).
• Conduct quarterly planning and review sessions with key clients/accounts.
• Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status.

Qualifications

• 2-4 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands.
• Understanding of social media marketing (organic and paid); experience managing social-first brand marketing campaigns is a plus.
• Experience working with national and/or global client teams and partner agency teams.
• Entrepreneurial spirit. Thrive in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end.
• Proven experience nurturing client relationships and account growth within existing accounts.
• Strong writing and communication skills.
• Self-motivated, eager to learn, a drive to succeed.
• Excellent communicator, skilled writer, extremely organized, professional demeanor.
• Proven ability to develop and maintain good working relationships with clients and team members.
• Builds respect by personal example; is respected by and works effectively with all members of the organization and external contacts.
• Intense desire to excel in an entrepreneurial, collaborative environment.
• Ability to work with top-level executives.
• Demonstrate initiative; is proactive.
• Spreads joy!

Pay

Base salary range: $75,000-85,000*

*Don’t let this range drive your decision to apply. Actual compensation packages are based on the level of skill and experience each candidate brings to their role. Similarly, there might also be a more senior or junior position available, that would be a better fit with your expertise. For example, a person may apply for a Senior Creative Producer role, and we may assess that their skills are at the Creative Producer level. Each level has its own compensation range.