Account Manager, North America Large Accounts
About the role
For our client, we are seeking a Account Manager, North America Large Accounts to join the team of a leader in the Manufacturing & Automotive space. This role will own strategic relationships with large enterprise customers across North America, serving as the primary point of contact and helping ensure long-term satisfaction and retention. The position is focused on driving renewals, expanding account value, and aligning customer needs with internal execution in a complex B2B environment. You will partner closely with cross-functional teams to resolve issues, support forecasting, and strengthen customer engagement while managing a portfolio of recurring-revenue accounts.
Location: Remote - US based candidates only, no visa sponsorship available
Responsibilities
- Serve as the primary point of contact for assigned customers to ensure satisfaction
- Conduct regular account reviews to align with customer goals and challenges
- Develop strategic relationships with key stakeholders in customer organizations
- Drive renewals and identify upsell opportunities to maximize customer value
- Collaborate with internal teams to resolve customer issues and enhance engagement
- Maintain accurate sales forecasts and CRM records, providing regular performance reports
- Stay informed about industry trends and educate customers on best practices
Qualifications
- 5+ years of experience in account management or enterprise sales within B2B SaaS or enterprise software
- Experience managing large, complex customer relationships with recurring revenue
- Track record of meeting or exceeding revenue and retention targets
- Strong consultative selling skills with proficiency in procurement processes
- Ability to collaborate cross-functionally and influence internal stakeholders
Benefits
- Remote work opportunity with proximity to major airports
- Collaborative work culture with cross-functional teams
- Access to professional development resources and opportunities
- Employee wellness and support programs
Pay
$173,000 – $288,900 annually