Account Manager, North America

About the role

Are you a driven, entrepreneurial sales professional ready to make a global impact? We’re looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of high-potential accounts in the North America region.

Responsibilities

• Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities.
• Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies.
• Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution.
• Manage data-driven account forensics to identify areas for expansion and churn prevention.
• Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value.
• Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns.
• Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays.
• Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts.
• Maintain account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning.

Requirements

• 3-5+ years of experience in high growth or start-up SaaS sales, environment.
• Proven track record of managing enterprise or mid-market accounts.
• Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives.
• Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment.
• Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav).
• Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
• Appreciation of our product – willingness to understand think-cell’s product is a must (don’t worry, it’s very intuitive), experience with think-cell a plus.

Qualifications

• Bachelor's degree, preferably in business or a related field.
• Proficiency in Microsoft Office.

Benefits

Based in Denver, CO region, with the ability to work on-site in at least 3 days per week. Ability to travel to the Berlin, Germany x times a year. Full work authorization, there is no visa sponsorship available for this role.

Pay

think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.

Schedule

think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).