Account Manager, NOBLEIQ

About the role

Noble IQ delivers complete, mission-ready solutions that combine technology, training, and technical services, so your team is prepared to perform where it matters most.

Responsibilities

• Evaluate and understand financial and profitability implications of all potential customer transactions
• Interpret and apply all relevant company policies
• Engage with customers and vendors about products, prices, availability, product uses, and credit terms using various communication tools
• Conduct continuing market research on specific channels of business and assist in developing territory strategy, vendor relations, and dealer of record
• Recommend products to customers, based on a customer's mission type, needs, and interests
• Quote prices, credit or contract terms, warranties, and delivery dates in a deadline-driven environment
• Utilize ERP system for processing orders
• Enter all quotes, customers, and opportunities into Salesforce and maintain a pipeline
• Consult with customers and vendors after sales or contract signings to resolve problems and to provide ongoing support
• Provide customers with product samples and catalogs
• Develop a marketing strategy to access new contacts within the existing account base
• Achieve company sales and margin objectives
• Respond to undriven-preferred vendor opportunities on the TLS SOE and FESE contracts prior to bid deadlines
• Communicate with the Regional Sales team to provide them with leads in their areas from bid boards or incoming inquiries
• Maintain a pipeline by monitoring all bid boards for opportunities within the assigned market segment. Sites to include DIBBS, GSA Ebuy, Unison, and SAM.gov

Qualifications

• Ability to exercise sound discretion and judgment
• Ability to independently make decisions regarding procurement matters taking into account financial impact
• Excellent communication skills both written and verbal across all business levels
• Solid understanding of assigned sales markets as well as company objectives and goals
• Customer service focused with the ability to manage difficult customer situations
• Manage and comply with deadlines

Skills

• MS Office Suite or comparable software
• Internet search capability
• Database creation/entry
• Understanding and experience in Enterprise Resource Planning (ERP) software
• SalesForce experience is a plus

Benefits

Equal Opportunity Employer. Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Pay

TBD

Schedule

Hybrid — combination of remote work and regular presence in office