Account Manager, Marketing

Responsibilities

• Account Ownership & Client Partnership - Own assigned client accounts end to end, acting as the primary point of contact
• Build and maintain strong, trusted client relationships through clear communication and strategic guidance
• Lead client meetings, performance reviews, and planning discussions
• Manage expectations, navigate complex or challenging conversations, and ensure long-term health
• Digital Media & Performance Oversight - Maintain fluency across digital media channels including paid social, programmatic, search, display etc.
• Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations
• Partner closely with internal teams to align execution with client goals
• Translate performance data into clear, actionable narratives for clients
• Growth & Revenue Expansion - Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives)
• Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance
• Internal Collaboration & Organization - Coordinate timelines, deliverables, and priorities across internal teams
• Ensure responsiveness, organization, and follow through in a fast-paced agency environment
• Maintain accurate documentation, notes, and account records

Qualifications

• 5–7 years of experience in account management, client services, or digital agency environments
• Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison
• Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients
• Demonstrated experience identifying and driving organic growth within existing accounts
• Exceptional verbal and written communication abilities
• Preferred / Nice to Have: Strong organizational and time management skills, experience working in a fast-paced agency environment, comfort managing multiple accounts and competing priorities

The Perks

• The best co-workers you’ll ever find
• Unlimited PTO
• Medical, Dental, Vision, 401k plus match
• Anual performance bonus eligibility
• Ongoing training opportunities
• Planned outings and team events (remote workers included!)

Physical Demands and Work Environment

• Prolonged periods of sitting at a desk and working on a computer
• Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs)
• Frequent communication via phone, email, and video conferencing
• Work is performed in a temperature-controlled office environment with standard lighting and noise levels
• Position may require occasional travel to client site