Account Manager LIC - Federal

Drive sales with both new and existing customers by managing inbound interactions, generating quotes, fielding inquiries, and closing deals. Navigate internal departments to answer customer questions and meet SLA’s, KPI’s, and revenue goals. Ideal candidates are fast learners, high-energy, and results-driven.

Responsibilities

• Build, nurture, and grow relationships with assigned accounts to retain and increase share of wallet.
• Identify growth opportunities and support pipeline/forecast management using Salesforce.com.
• Engage in account planning to identify key decision makers, assess account health, and mitigate risks.
• Participate in regular business reviews and QBR’s; attain quota for the assigned account base.
• Generate and refine quotes during deal negotiations; collaborate with Services, FS, and Sales Support to close deals.
• Articulate ScSc’s value proposition to drive new opportunities.
• Coordinate order processing with the Sales Support Team efficiently.
• Research market trends and competitive landscape to highlight ScSc strengths.
• Develop strong understanding of assigned accounts’ business models.
• Develop and maintain relationships with key stakeholders at assigned accounts.
• Build trusting relationships with internal and external stakeholders.
• Leverage consultative sales skills to advise accounts and manage multiple deadlines.
• Qualify customer needs and determine ScSc leverage points that resonate with accounts.
• Understand end customer markets and decision drivers; negotiate and close deals effectively.
• Understand ScSc solution set and engage with technical teams to sell and close deals.

Requirements

• Four-year degree from an accredited college or university, preferably in business or management, or equivalent work experience.
• 1 - 3 years experience in a sales or account management role.
• Experience selling Cisco products and services preferred.
• Understanding of ScSc solution landscape.
• Demonstrated organizational skills and ability to manage multiple deadlines.
• Experience working collaboratively with cross-functional teams.
• Previous success in managing $5M+ in annual quota.
• History of high performance (e.g., achieving or exceeding quotas, achieving KPIs).
• Proficiency in SAP and Salesforce.com is a plus.

Physical Requirements

• Ability to sit at a computer terminal for long periods of time.
• Ability to be physically present at the designated company office location during normal business hours.
• Ability to travel 10% of the time.
• Ability to lift 10 pounds.

Pay

Base Range: $55,000 + commissions. For commissioned sales roles, the hiring range reflects a draw amount only, as commissions are determined based on individual sales performance.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) plan with matching provision.
• 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In California, PTO accrues each pay period equaling 128 hours annually.
• 8 paid company holidays.