Account Manager - Janitorial Account Manager
The Budd Group · Cleveland, NC · 2 days ago
Business DevelopmentFull-time
About the Role
In this high-profile role, you won't just follow a checklist—you will act as a strategic partner to our client, proactive solution-finder, and operational rockstar. If you love the quiet focus of the night shift and the thrill of keeping a major manufacturing powerhouse running seamlessly, this is the leadership playground you've been waiting for!
What You'll Do / Key Responsibilities
As our Facilities Operations Manager, you will be the premier face of our organization on a major manufacturing campus. In this role, the Facilities Manager serves as the primary point of contact for the client's Director of Facilities.
- Client Relations & Communication: Maintain an absolute, professional chain of command with the client's facilities leadership. Use Microsoft 365 to generate highly detailed daily and weekly operational reports, complete with photo documentation.
- Team Leadership: Manage, mentor, and oversee a dedicated team of approximately 28 direct W2 employees & 8 Supervisors, cultivating a culture of strict accountability and professionalism.
- Subcontractor Management: Act as the primary liaison and manage professional relationships with nightly service partners and subcontractors.
- Quality Control: As the leading Manager, you will conduct routine quality control inspections to ensure standard-setting cleanliness for restrooms, floors, trash removal, and overall presentation.
Requirements & Qualifications
- Proven facilities supervisory experience, preferably within large commercial or industrial, manufacturing campus environments.
- Exceptional verbal and written communication skills; bilingual proficiency (English/Spanish) is a huge plus.
- Solid computer literacy with proficiency in Microsoft 365 (Word, Excel, Outlook) for professional reporting.
- Must possess a valid driver's license and pass an MVR background check to safely operate the company truck.
- Strong emotional intelligence, impeccable professional boundaries, and a deep understanding of corporate diplomacy.
Schedule
Overnights/Graveyard shift and weekends. Must work during production downtime (when manufacturing is paused) to ensure seamless facility upkeep.
Pay & Benefits
- Pay: Competitive Salary-based pay.
- Benefits: Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day); Medical, Dental, and Vision plan options; Life, Accident, and Disability Insurance; HSA/FSA; 401(k) Match; Career Advancement; Free Online Classes; Mental Health & Financial Support; Pay on Demand + Cash Back; English/Spanish Learning.
Perks
- Company truck provided for on-site travel.
- Cell phone/laptop allowance.
- Dedicated career growth paths.
Why Work For The Budd Group?
- Financial Peace of Mind: Competitive salary with Pay on Demand options.
- Work-Life Support: Comprehensive health benefits, financial counseling, and mental health resources.
- Career Advancement: Access to free online professional development classes to sharpen your leadership skill set.
- Values-Driven Culture: Work within a supportive, God-honoring organization that stands by its people.