Account Manager II

About the role

As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.

Essential Functions

• Maintains existing business by developing an understanding of the customer's business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience.
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned.

Minimum Education

Bachelor's degree/equivalent (Equivalency reflected under minimum experience).

Minimum Experience (in Lieu of Bachelor's Degree)

Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

• Excellent Communication Skills
• Product Knowledge
• Solution Building
• Time Management
• Organization
• Self-Motivation
• Adaptability
• Problem Solving
• Business Acumen
• History of Relationship Building & Maintaining Strong Client Relationships
• Data Analysis & Predictive Analytics for Retention
• Experience Leveraging Technology
• Drive to Monitor Account Health & Mitigate Risks
• Ensuring Customer Satisfaction and Data Visualization for Success Metrics

Job Conditions

Moderate overnight travel required.

Preferred Qualifications

• Quantifiable & Measurable Sales Achievements
• Territory management
• Experience with CBRs
• Building & maintaining C level relationships
• Building account plans

Work Location & Schedule

• In-person, customer-facing role (2 days remote, 3 days in territory).
• Candidates must have a valid driver's license for territory travel and live within a 50-mile radius of Long Island, NY or surrounding cities within the territory.

Pay

$4,331.25/month - $10,600.00/month. Pay Grade: SP3.

Additional Details

• Relocation may be available based on business need.
• Role is hybrid: 2 days remote / 3 days in territory.
• Position is not eligible for sponsorship.
• Position close date: July 27th at 5pm ET.