Account Manager II
Federal Express Corporation · Kokomo, IN · 2 days ago
Business DevelopmentFull-time
About the role
The sales professional maintains and deepens customer relationships within an assigned market-based geographic territory, focusing on small to mid-sized customers.
Responsibilities
- Maintains existing business by understanding the customer’s business and supply chain through research and interaction, analyzing customer needs, and implementing solutions.
- Collaborates with internal teams like sales counterparts and operations to provide a seamless and outstanding customer experience.
- Negotiates fair, competitive market-based pricing within company parameters and occasionally negotiates strategic pricing for select customers.
- Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
- Performs other duties as assigned.
Requirements
- Minimum four (4) years of business-to-business sales experience or two (2) years of the Company's business-to-business sales experience.
- Excellent communication skills, product knowledge, solution building, time management, organization, self-motivation, adaptability, problem-solving, business acumen, relationship building, data analysis, predictive analytics for retention, technology leveraging, account health monitoring, risk mitigation, and customer satisfaction.
- Strong client relationships, data visualization for success metrics.
Qualifications
- Preferred qualifications include quantifiable and measurable sales achievements, territory management, experience with CBRs, building and maintaining C-level relationships, building account plans.
Skills
- Excellent communication skills
- Product knowledge
- Solution building
- Time management
- Organization
- Self-motivation
- Adaptability
- Problem solving
- Business acumen
- History of relationship building & maintaining
- Data analysis & predictive analytics for retention
- Experience leveraging technology
- Drive to monitor account health & mitigate risks
- Ensuring customer satisfaction
- Data visualization for success metrics
Benefits
Comprehensive benefits available. For details, click here.
Pay
$4,571.88 - $6,481.77
Schedule
Customer-facing role requiring regular in-person meetings. Overnight travel may be required.
Benefits
Comprehensive benefits available. For details, click here.
Equal Opportunity Employer
Equal opportunity employer including, Vets/Disability.
Reasonable Accommodations
Available for qualified individuals with disabilities throughout the application process.
E-Verify Program Participant
Participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).