Account Manager, Group Ticket Sales

Key Responsibilities

• Consistently meet or exceed individual sales and activity goals to support the organization's overall revenue targets.
• Proactively generate new business through outbound calling, email outreach, networking, and attendance at community and industry events.
• Effectively manage and track all sales activities and client interactions using the CRM system to ensure accurate reporting and strong pipeline development.
• Cultivate and maintain strong relationships with local schools, youth sports organizations (e.g., AYSO, club teams), businesses, community groups, and affinity-based organizations.
• Represent ACFC at charitable events, networking functions, and sales meetings to build awareness and generate leads.
• Collaborate cross-functionally with other departments to create and execute offerings that align with broader organizational goals.
• Strategically identify and implement outreach tactics to engage prospective buyers and drive ticket interest.
• Provide exceptional service and relationship management for ticket buyers, with an emphasis on renewals and referrals.
• Accurately assess customer needs in initial conversations and tailor solutions accordingly.
• Drive revenue growth by closing new business and expanding existing accounts.
• Maintain a healthy and balanced sales pipeline with a focus on high conversion rates.
• Work assigned home games and events to support sales and service initiatives.
• Assist in the planning and execution of group experiences and game day activations.

What Gets Us Excited

• Experience working in ticketing sales and/or service, preferably within professional sports, luxury, or hospitality.
• Strong communication skills including written, verbal, and interpersonal.
• History of positive relationship building.
• The ability to work independently and demonstrate innovation and initiative.
• Proven ability to manage multiple projects, schedules, and clients simultaneously.
• Strong time management skills.
• Knowledge of Microsoft Office applications.
• Personable, proactive, creative, and innovative team-player who believes in the mission and values of Angel City and the NWSL.
• Knowledge and proficiency in Archtics and Salesforce.
• Bilingual or multilingual (English/Spanish) a plus.

Pay

This is a non-exempt position that pays $24 per hour, plus commission.