Account Manager (Freelance, Remote)

About the role

COACT is a global creative marketing agency that brings bold ideas to elevate businesses and brands. Our collaborative approach blends diverse perspectives to create dynamic, culturally relevant campaigns that spark growth and leave a lasting impact for our clients and partners. We believe in fostering a strong sense of community within our industry, and we're seeking an experienced Account Manager to join our community.

Key Responsibilities

• Manage client relationships and communication
• Oversee timelines, scopes, and deliverables
• Cook up internal teams to ensure alignment
• Track performance and project progress
• Identify risks and resolve issues proactively
• Support reporting, documentation, and process improvements

Qualifications

• 5+ years of experience in account management within an agency
• Strong communication and relationship management skills
• Excellent organizational and problem-solving abilities
• Experience managing multiple projects simultaneously
• Proficiency with project management tools (Smartsheet, Slack, Microsoft Suite)
• Comfortable working remotely and independently