Account Manager, Enterprise

About the role

The Enterprise Sales Representative plays a crucial role in expanding customer relationships and driving revenue growth for Braze's enterprise clients. This is a quota-carrying role with significant potential for high-value partnerships.

Responsibilities

• Commercially expand customer relationships in collaboration with the Account Executive
• Work in partnership to develop and close opportunities up to $100K
• Pro-actively analyze customer product usage and identify upsell and cross-sell opportunities
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities
• Collaborate with additional internal departments, including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing to drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers

Requirements

• 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent in a quota-carrying role
• Working with companies with 2,000+ employees
• Drive, determination, and accountability
• Excellent product knowledge and ability to learn a feature-rich application
• Outstanding verbal, written, and stand-up presentation skills, with experience of presenting value propositions to executive teams
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote
• Excellent organizational skills and time management abilities
• Prior proven ability to quickly get up to speed on new cloud apps and tools
• Prior experience in a startup technology company a plus

Qualifications

• Prior experience in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus

Skills

• Strong communication and interpersonal skills
• Ability to build strong relationships with clients
• Highly organized and detail-oriented
• Ability to work independently and as part of a team

Benefits

Braze offers a competitive compensation package that may include equity, retirement and employee stock purchase plans, flexible paid time off, comprehensive benefit plans, professional development opportunities, and a variety of employee resource groups. Braze is also committed to fostering a culture of work-life harmony and providing opportunities for employees to give back to their communities.

Pay

The starting pay range for this position is between $90,000 and $100,000 per year, with an expected On Target Earnings (OTE) between $180,000 and $200,000 per year (including bonus or commission).

Schedule

Occasional travel for onsite customer engagement may be required.