Account Manager, Enterprise

About the role

We are seeking a Commercial Account Manager to join our Enterprise Sales Team. This is a quota-carrying role with the opportunity to work with some of the largest brands globally.

Responsibilities

• Commercially expand customer relationships in collaboration with the Account Executive
• Develop and close opportunities up to $100K
• Pro-actively analyze customer product usage and identify “white space” for cross-sell and upsell opportunities
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities
• Collaborate with additional internal departments, including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing
• Coordinate resources to drive feature exploration and adoption
• Achieve quarterly upsell and renewals targets
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers

Requirements

• 3+ years of experience in Sales or Account Management, SaaS sales, with at least half of that time spent in a quota-carrying role
• Working with companies with 2,000+ employees
• Drive, determination, and accountability
• Excellent product knowledge and ability to learn a feature-rich application
• Outstanding verbal, written, and stand-up presentation skills, with experience of presenting value propositions to executive teams
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote
• Excellent organizational skills and time management abilities
• Prior proven ability to quickly get up to speed on new cloud apps and tools
• Prior experience in a startup technology company a plus

Qualifications

• Prior experience in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus

Skills

• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote
• Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
• Prior experience in a startup technology company a plus

Benefits

The pay range for this position at the start of employment is expected to be between $90,000 and $100,000/year with an expected On Target Earnings (OTE) between $180,000 and $200,000/year (including bonus or commission).

Braze offers a comprehensive Total Rewards package that includes:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• A collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

Equal Opportunity Employer

Braze is an equal opportunity employer. We strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We are committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.