Account Manager - Engineered Services

About the role

The Account Manager at White Cap is a key member of the team, responsible for increasing sales and profitability for mid-size accounts. They build relationships, generate leads, execute business plans, and resolve customer issues.

Responsibilities

• Builds relationships and develops plans to increase sales and profitability for mid-size accounts.
• Generates viable sales leads and prospects through market and account research, sales events, networking, vendor events, and computer programs.
• Contacts assigned and prospective accounts to secure new business.
• Develops and executes profitable business plans for managing accounts.
• Teams with individuals within sales and key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.
• Attains assigned sales quota, part margin, and controllable expense objectives.
• Interacts with customers, vendors, and associates to resolve customer and service-related issues.
• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
• Maintains and submits all required sales administration reports.
• Regularly attends company meetings.

Requirements

• Experience selling in an Account Manager environment and/or demonstrated success working with customers.
• Experience with inventory sales.
• Valid Driver’s License.
• 3-5 years’ experience in a customer support role or inside sales position within the construction supply industry or similar business.
• Intermediate to advanced computer skills and ability to learn new systems.
• Proficient with Microsoft word, Microsoft excel, and Powerpoint.
• Learn and become proficient with BlueBeam within the 1st 90 days.
• Outstanding communication, listening skills, and ability to collaborate well in a team environment.
• Exceptional math skills and the ability to estimate, price, and prepare scope proposals.
• Exposure to blueprint reading.

Qualifications

• HS Diploma or equivalent is required.
• College degree is preferred.

Skills

• Customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.

Benefits

• Comprehensive wellness and financial benefits: Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: Generous time off package, including paid maternity and parental leave.
• Stability: Stable and growing company with unlimited career potential.
• Loves where they work: Certified as a Great Place to Work.
• Inclusive culture: Celebrates diversity and inclusion.