Account Manager - EMS Sales - PA (Eastern), DE, MD, Washington DC (Remote)

Together through a culture of caring and genuine connections, we help heroes save lives. Operating since 1977, Life-Assist, Inc. is one of the nation's largest distributors of emergency medical supplies and equipment for the First Responder, Paramedic, EMT, Fire, and EMS Provider.

About This Opportunity

This is a newly created expansion position that reflects Life-Assist’s continued investment and growth within the Northeast market. The Account Manager will be responsible for developing new business, growing existing customer relationships, and expanding Life-Assist’s presence throughout the assigned territory. This role leverages Life-Assist’s value proposition to serve as a trusted advisor to EMS, Fire, and other public safety organizations. Success requires a highly motivated sales professional who is organized, self-driven, and passionate about delivering outstanding customer service. This is a remote, performance-based, outside sales position reporting to the East Region Director of Sales. Frequent travel throughout the assigned territory is required, including occasional overnight travel.

Responsibilities

• Build, develop, and manage accounts in an assigned territory
• Prospect in assigned territory to identify and qualify opportunities
• Determine the revenue potential of accounts and understand the purchasing criteria of customers and prospects
• Develop proposals and conduct sales presentations
• Conduct consistent follow up with assigned accounts and prospects in person, on the phone, and via email
• Uphold the Company’s brand and reputation by providing outstanding customer service and timely response to customers
• Conduct product in-services and demonstrations, including new products and providing customer feedback to the Products Department
• Collaborate with purchasing agents and buyers to influence formal bid terminology and product selection
• Use Company’s website to train customers on features as well as review sales information, sales goals, item search and availability, and gaps on customer sales
• Secure orders, taking into consideration delivery dates and inventory levels for fulfillment by collaborating with Customer Service and Purchasing
• Collaborate with Contracts to meet deadlines and requirements for bids and quotes
• Negotiate special cost or rebates from vendors and manufacturers
• Attend trainings that may include live on-site trainings, webinars, conference calls, partnering with vendors/manufactures in demonstrations, and ride-along time
• Manage approved trade shows in assigned territories and collaborate with the Marketing department on national & regional trade shows

Requirements

• Bachelor’s or associate degree preferred
• Minimum of two years of successful outside sales experience required
• Experience selling to government agencies or working with public purchasing contracts is a plus
• Experience within healthcare, medical distribution, medical device sales, or related industries is preferred
• Knowledge of the EMS, Fire, or Pre-Hospital market is highly desirable
• Experience using Salesforce CRM and Microsoft Power BI is a plus
• Strong verbal, written, presentation, and relationship-building skills
• Excellent organization, time management, and territory planning skills
• Must have valid driver’s license and provide proof of insurance on personal vehicle
• Travel required by personal vehicle (30-50%) and air around assigned territory as needed to visit client offices/worksites. Overnight travel may be required. Other travel is required to attend trade shows and corporate meetings.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Quarterly, uncapped, performance-based bonus opportunity
• Company-paid business travel and expense reimbursement
• Ongoing training and professional development

Pay

Base Salary: $70,000 to $75,000 annually

Incentive Compensation: Quarterly, uncapped, performance-based bonus opportunity

At Life-Assist we show up every day, so we can “Help Heroes Save Lives.” Every decision we make and every action we take ensures that first responders can do their jobs as easily and effectively as possible. We count on them to count on us. We recently celebrated 49 years in business. Many of our employees have been with the company over 20 years. We believe this speaks highly about who we are as a company and how much our employees love working here. Our culture is extremely important to us. We aren’t about what we sell. We are about what we stand for. Our core values guide the culture at Life-Assist and contribute to the success of our company.