Account Manager, Delaware/Maryland

About the role

Aledade is seeking an Account Manager to partner with local medical practices in shifting towards Value-Based Care (VBC) contracts. The ideal candidate will have 5+ years of experience in executive-level communication and 6-8 years of experience in practice management, project management, and account management. The position involves 40% travel across Maryland and Delaware, primarily in Annapolis, Dover, and Salisbury.

Responsibilities

• Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.

• Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.

• Develop project plans to ensure key organizational objectives are achieved.

• Work to assist in training office staff and physicians & providers on processes and technologies.

• Provide continual assessment of practice’s and staff’s training needs.

• Communicate outcomes-oriented overviews of performance initiatives to convey organizational impact.

• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.

• Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed.

• Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.

Requirements

• 5 years of experience with executive level communication - written and verbal.

• Demonstrated knowledge of value based care contracts across all patient types.

• Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.

• Ability to be at an onsite location anticipated 2-3 days a week in Maryland and Delaware (subject to practice needs).

Qualifications

• Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.

• 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.

• Excellent organizational and project management skills, and team-building skills.

• Familiarity with process mapping and work-flow analysis tools.

• Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills and willingness to learn additional software applications.

Skills

• Executive-level communication (written and verbal)

• Value-based care contracts

• Practice management

• Project management

• Account management

• Analytical problem solving

• Strategic insight using healthcare analytical skills

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles.

• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners.

• Robust time-off plan (21 days of PTO in your first year).

• Two paid volunteer days and 11 paid holidays.

• Six weeks paid sabbatical after six years of service.

• Stock options.

Pay

$90,000 - $100,000 base + bonuses + equity

Schedule

Hybrid