Account Manager (Congress Hubs)

Role Responsibilities

• Support the delivery and day-to-day management of the Congress Hub workstream across Oncology, Immunology, and Neuroscience.
• Collaborate with and support an Account Executive and Senior Account Executive contributing to the congress hub.
• Participate in and support client congress hub kickoff calls and ongoing status calls.
• Manage congress hub financial tasks, including processing invoices, preparing budgets, and maintaining monthly forecasts.
• Auxiliary in the preparation of post-congress metrics summaries.
• Partner with digital and editorial teams to coordinate congress-related materials.
• Collect, review, and QC materials prior to posting to the congress hub.
• Track congress deadlines and ensure deliverables align with published submission and disposition dates, in addition to other key congress dates.
• Investigate copyright and embargoes to ensure compliance with company and congress guidance.
• Responsible for creative thinking and trouble shooting emergencies under tight timelines.
• Ensure proper resourcing across client solutions, digital, and editorial teams to successfully meet deadlines.
• Responsible for bringing new and innovative ideas to the client to help maintain them at the forefront of technology and innovation.

Skills & Expertise

• Prior experience supporting publications and congress-related work; familiarity with congress key dates, materials, compliance, embargoes, and copyright is required.
• Strong budget and financial management experience, including invoicing and forecasting using advanced technological platforms.
• Client-facing experience with a proactive, collaborative approach.
• Experience with digital websites and the use of QR codes.
• Exceptional attention to detail and strong organizational skills.
• Savvy with technology; resourceful and adaptable.
• Comfortable operating in a fast-paced environment with changing priorities and deadlines; skilled at being able to quickly pivot and prioritize urgent requests.
• Proficiency in PowerPoint and Excel.